Robert L. Berkowitz, M.D.
Psychiatrist
Natick, MA

"I was an early adopter of a paperless office. I began writing progress notes for my patients on MicroSoft Word documents back in 1991. I was generally happy with my system until a conversation with a risk management consultation alerted me to the problem that the integrity of my record was difficult to establish since these Word files could be edited after the fact. I saw the need for an electronic medical record and discovered MentalNote 3 while attending a CME program in April 2010. I was attracted to MentalNote because it was written by a psychiatrist and was geared toward psychiatric practice. It fulfilled my wish to continue having a paperless office, while also being able to establish the integrity of my record. My progress notes are actually better now than they were before. Now every note has a mental status exam and a five-axis DSM-IV diagnosis. The fully editable templates allow me to quickly check-off patient's subjective complaints as well as features of their mental status exam, but I also have space to enter free text. I particularly appreciate being able to import the previous note, since that allows me to complete a progress note on some patients even more quickly. Each patient has a complete medication list and a record of when prescriptions were written -- I use the latter many times each day in my practice to determine if it is time to write a new prescription for the patient. In MentalNote, one can print out prescriptions, but I am using a separate e-prescribing program so I don't need that feature. However, if I clicked the "print" button in MentalNote 3, the patient's progress note was automatically updated with a notation that a prescription was printed (including the number of pills and number of refills). I would then edit the progress note text by changing the word "printed" to "e-prescribed" when appropriate, and in this way I was able to keep track of all the times I e-prescribed. That proved to be very important when I realized mid-way through this year that I had neglected to submit the e-prescribing G-code for my Medicare patients. I was able to review my progress notes and establish exactly when I had e-prescribed during a session with a patient. In a very short time, I had all the information I needed to submit all my G-codes."

Joshua Kellman, M.D.
Faculty, Child & Adolescent Psychiatry, The University of Chicago
Wilmette, Illinois

"I recently purchased the Solo Edition of MentalNote, on the advise of a colleague. During the past three weeks I have incorporated MentalNote into my practice, and have been very pleased with it. I have a solo private practice and do all my own note-writing and billing. MentalNote has improved the efficiency of getting these tasks done tremendously. The program is easy to use, intuitive, and, best of all, very flexible in terms of documentation. I have been able to easily add in checkboxes for my own way of saying things, and thereby customize the program to make dictations that reflect my own style.

In getting up to speed, I found the tutorial very helpful and straight forward. Since starting with the program, I have encountered a few bugs, but each time this has happened, I have called Marzen Baldenado, who has been extremely responsive, patient, and helpful, and these have all been resolved. I do not think one can ask for better than that. "

Sharon Karn, MA, ARNP
Behavioral Health Nurse Practitioner
Orlando, Florida

"I am a previous user of many other software programs, in my 26 years of practice, all either fell short of my needs or were too difficult to master. MentalNote gives me the ease of creating a document that fits my unique needs. The customer support is outstanding, and as a provider, my ideas were always welcomed. I am very excited to begin using MentalNote Cloud, the look is very clean, the ease of use is amazing and the ability to access it from anyplace is only going to enhance my efficiency.

In assessing my own need in software, a required feature is always the ability to know that as MentalNote grows, they would keep the providers' needs in mind. What I have come to know over the last year is that the providers' ease of use is always foremost with MentalNote. In addition, my concerns regarding the way my current files would transition was properly addressed. That is what gives me total confidence in the decision I made to purchase and grow with MentalNote."

Mark B. Kneebone, M.D.
Consultant Psychiatrist
Sydney, Australia

"Without hesitation, I would like to give my highest endorsement of MentalNote and their products. I have been a user of the freestanding version of MentalNote in our psychiatric practice since mid-2009. I found the product to be easy-to-use, efficient, and a perfect tool for establishing a data base for clinical research. The correspondence I generate from MentalNote is succinct and highly professional. My only regret about purchasing MentalNote is the fact that I bought an expensive digital dictaphone one month prior and have not used it at all since using MentalNote. My secretary is also a great fan of MentalNote. She no longer has to listen to my voice droning on the digital transcriber and has been freed from typing work."

Robert C. Schwartz, Jr., M.D.
General Adult Psychiatrist
Dallas, Texas

"I am a solo psychiatrist who does psychotherapy and medicine management, and I have used MentalNote in my now primarily outpatient practice for the last 4 years. I am happy with using it while I see my patients in my office and only rarely has a patient objected to my typing while in session. My notes are much more detailed and complete, the check lists are very helpful although I also type out detailed notes quite a bit as well; my prescriptions have less mistakes and are much faster due to printing them from lists on each patient from within the individual patients profile; special letters or correspondence for a patient can often be typed with the patient collaborating with me quickly--never do I have to dictate a letter to my bookkeeper any more; my history taking is more thorough as I can go back and see where I have left out exploring about a patient's past history in followup sessions by going into the history section for each patient; I often refer to the patients medication history without having to go back to previous notes to see what happened with previous trials of medications when trying to decide what to do next with medications when patients are not responding adequately on their current regimes. These are just a few of the advantages of using MentalNote. Also, fast typing is not needed as the check lists can almost be all that is used (if desired) in documenting sessions with patients, except for entering diagnoses and medications."

Alan Siegal, M.D.
Geriatric& Adult Psychiatry
Hamden, CT

“I am delighted to give my highest recommendation of MentalNote and their products. We have used the freestanding version of MentalNote in our large psychiatric practice since 2008. We found the product to be quite elegant, and it has revolutionized our ability to attain an electronic medical record. The user-friendly layout and intuitive quality make using the software quite easy. Our psychiatrists, nurse practitioners, and social workers learned surprisingly quickly how to utilize the program to write excellent evaluations and progress notes. The pull-down menus are quite complete, and the ability to add free text keeps the notes pertinent to each individual patient. Without difficulty, we customized the product for our primarily-geriatric practice. I plan to speak about this product to my colleagues at the American Association of Geriatric Psychiatry Annual Meeting this March in San Antonio, TX."

Alfredo E. Torres, M.D.
Psychiatrist
Monroe, Louisiana

"I have been using the solo version of MentalNote for the last 3-­4 years and not only in my private office but also for my hospital admissions and consultations. I use it in four other locations too. During consultations, the MentalNote solo version that resides on my laptop gives me the opportunity to access clinical informations to over 2000 patients that I have seen, and in under 3 minutes. The drop down list is customizable and is probably one of its strongest points. Two years ago, during a State survey in our inpatient behavioral health unit, one of the surveyors commented that my Psychiatric Evaluation was very well done and covered all the bullets they were looking for. My administrator was impressed and I believed she even called MentalNote to see if they have a hospital version of MentalNote that will include Discharge Summary. I sincerely hope that the final cloud version of MentalNote will have a format for Discharge Summary. Overall, I'm impressed with MentalNote and look forward to the new MentalNote Cloud version.”